FAQs

Frequently Asked Questions

  • Arrive on time. If you are late, you are taking away from your own assessment/treatment time.
  • Wear loose-fitting, comfortable clothing.
  • If you have a doctor’s referral (particularly after surgery), bring it.
  • Bring a list of questions you would like to discuss.

We welcome patients with or without a doctor’s referral. For patients with extended health benefit plans, please check with your service provider as some providers require a doctor’s referral to process coverage of the payment.

Yes, our registered massage therapy services are covered by most extended health insurance plans. We recommend checking with your provider to confirm the details of your coverage. If needed, we can provide receipts for reimbursement after your session.

The frequency depends on your needs. For general relaxation, once a month may be sufficient, while individuals managing chronic pain or stress may benefit from weekly or biweekly sessions.

Massages are generally relaxing, but certain techniques, like deep tissue massage, may involve some pressure. Your therapist will adjust the intensity to your comfort level and ensure the experience is beneficial without being uncomfortable.

Massages are generally relaxing, but certain techniques, like deep tissue massage, may involve some pressure. Your therapist will adjust the intensity to your comfort level and ensure the experience is beneficial without being uncomfortable.